The true cost to a university of processing a freedom of information (FOI) request has been revealed by JISC infoNet.
Research by JISC infoNet shows that in the seven institutions surveyed, a FOI request takes a university an average of 5 hours 2 minutes to respond, at a cost of £99 rising to £121 when employment overheads are taken into consideration.

However, the report suggests that there are factors influencing these costs including the size of the institution, the nature of the...