Updated eligibility transaction system, now live with DentalXChange, will reduce costs by lowering the volume of eligibility request phone calls
ORANGE COUNTY, Calif. – January 31, 2012 - DentalXChange, an Irvine, CA, based technology company that specializes in providing online solutions to connect dentists, patients, and insurance companies, is proud to announce that The Guardian Life Insurance Company of America (Guardian), is the latest to offer enhanced online eligibility capabilities through DentalXChange.

Guardian worked with DentalXChange to offer dentists the ability to use their online service to obtain the “Top 50 Elements,” a list published by the Uniting the Industry Forum (UIF) of the most requested pieces of information needed when verifying patient eligibility.

These enhancements will allow dentists to receive comprehensive patient plan details, eliminating the need for time-consuming calls to the call center and making the...