MCB Finance, the consumer finance company providing flexible credit solutions to retail
customers in Finland, Estonia, Latvia and Lithuania, has achieved significant
improvement in its arrears after considerable enhancements to its risk management
infrastructure, despite the region being hard hit by the economic crisis. MCB Finance was
supported in the review of its risk management processes by Creditinfo Decision, the risk
management consultancy subsidiary of the Creditinfo SCHUFA Group. In the summer of
2009 MCB selected Creditinfo Decision to assist it in the development of improved risk
management capabilities. This partnership extended the existing strong relationship
between MCB Finance and Creditinfo Lithuania.
MCB Finance, the consumer finance company providing flexible credit solutions to retail customers in Finland, Estonia, Latvia and Lithuania, has achieved significant improvement in its arrears after considerable enhancements to its risk management infrastructure, despite the region being hard hit by the economic crisis. MCB Finance was supported in the review of its risk management processes by Creditinfo Decision, the risk management consultancy subsidiary of the Creditinfo SCHUFA Group. In the summer of 2009 MCB selected Creditinfo Decision to assist it in the development of improved risk management capabilities. This partnership extended the existing strong relationship between MCB Finance and Creditinfo Lithuania.

Supporting a Growing Business

The improvements followed a three step program;
• An initial review of the risk management infrastructure and creation of a road map of improvements,
• the implementation of those recommendations, and
• an on-going process to continually monitor and improve risk management systems.

The implementation included the acquisition of new data sources, the introduction of updated statistical scorecards for each of MCB Finance’s markets, as well as internal improvements to MCB Finance’s organisational structure. The new data sources were derived from MCB’s internal databases and external providers, including Creditinfo Lithuania.

The improved risk management structure has given MCB Finance greater control over credit issuance criteria and projected default rates, and resulted in improved repayment performance. The improved risk position will support the growth of MCB Finance’s lending operations going forward.


According to Paul Randall, the Managing Director of Creditinfo Decision, “In the current demanding times the need for the executives to have control over the risk management strategy is more important than ever. We are proud to provide a partnership with MCB Finance and demonstrate our ability to work with them for improved risk management.”

Rami Rhanen, Chief Executive of MCB...